Shipping & Delivery
Last updated: 01.05.2025
1. General provisions
ECLIPTIC ICN LIMITED (trading mark TEXTILUX), registered at:
18 Mallow Street Upper, Limerick, LIMERICK, V94N12Y, Ireland (registration number: 711291),
provides delivery services of goods worldwide through partners: UPS, DHL, DPD, FedEx, Pony Express.
This Policy is governed by:
EU legislation (Directive 2011/83/EU on consumer rights).
Irish legislation (Consumer Rights Act 2022).
General Data Protection Regulation (GDPR).
2. Delivery terms
2.1. Territories and terms
Region Delivery time Cost (for orders <€100)
Europe (EU) 3-7 working days €9.99 (free for orders over €100)
USA, Canada 5-10 working days €14.99
UK 4-8 working days €12.99
Asia, Australia 7-14 working days €19.99
Other countries 8-21 working days Calculated individually
Minimum order amount: €15 (excluding shipping).
2.2. Shipping process
Order processing:
After payment, you will receive a tracking number.
The data is transferred to the carrier within 1-2 working days.
Customs clearance:
For countries outside the EU: the customer is responsible for paying duties (DDU – Delivery Duty Unpaid).
TEXTILUX provides all necessary documents (invoice, HS codes).
Delivery and receipt:
The courier will contact you to clarify the details.
In the absence of the recipient: re-delivery (+€5) or storage in the warehouse for 14 days.
3. Payment and returns
3.1. Payment methods
Visa/Mastercard cards.
PayPal, Apple Pay, Google Pay.
Bank transfer (only for B2B).
3.2. Returns and cancellations
Order cancellation: possible within 2 hours after payment.
Return of goods:
Term: 14 days from the date of receipt (EU Directive).
Conditions: goods in original packaging, without signs of use.
Return costs: paid by the customer (except in cases of defects).
4. Legal aspects
4.1. Liability
TEXTILUX is not responsible for:
Delays due to carrier or customs actions.
Errors in the address provided by the customer.
Insurance: included in the price for orders over €200.
4.2. Personal data
Customer data (address, contacts) are transferred to the carrier for delivery purposes only.
Storage: 3 years (according to GDPR).
5. Contacts
For questions about delivery:
Email: delivery@elitetextiless.com.
Telephone: +353 61 123 456.
Registered address: ECLIPTIC ICN LIMITED, 18 Mallow Street Upper, Limerick, V94N12Y, Ireland.
Appendix: Customs Restrictions Table
Country Prohibited Goods Duty-Free Limit
EU None (except hazardous materials) €150
US Silk Products >$800 $800
UK Textiles with Natural Fur £390
TEXTILUX — We Deliver Fashion and Quality Worldwide!
SEO Keyword: TEXTILUX Delivery, Shipping Costs to the EU, Returns to Ireland, Customs Rules for Textiles, Free Shipping Europe.
The document complies with the EU Consumer Rights Directive and protects the interests of both parties. Individual terms are available for B2B clients (upon request).